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Is recovering mobile profile still possible?: 4/20/2020 19:16:25

Alth_
Level 2
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A few weeks ago I started playing warzone because of the pandemic, without making an account. Recently I tried to connect my mobile progress to a cross device account, and ended up logging in with an account I made a long time ago on desktop, which didn't inherit any of my pre-account profile progress/games/etc.

Reading this thread (link https://www.warzone.com/Forum/400735-lost-single-player-levels ) I surmised that if I made a new account directly on my phone i might get back access to the multiplayer games, however this didn't work, the multiplayer tab is still empty.

However I still get notifications from the warzone app that it is my turn in certain games, when I tap the notifications I'm brought to the empty multiplayer tab. So the unregistered mobile profile still exists, even if I can't access it right now. As a hail-mary request would it be possible for someone to connect the unregistered profile with my current account?

The info that I have on the unregistered profile is that it had 'rob' as the username, the last single player map I beat was the middle eastern one with the boss, the previous map being the one set in South Africa with gold mechanics. Multiplayer games in progress include:
A star wars game with roughly six players https://www.warzone.com/Map/33269-Star-Wars-Galactic-Division

a 30 years war map that initially had over a dozen players,

one i think in this map https://www.warzone.com/Map/19039-World-13k

One on this map https://www.warzone.com/Map/24311-AD-1045-Roads-Silk-Iron

One game titled 'Europe 200418 big bomb', or a similar title
Is recovering mobile profile still possible?: 4/20/2020 19:18:06


JK_3 
Level 60
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https://www.warzone.com/ReportBug

Probably report it to Fizzer and ask him to prevent people from playing on the app without proper account
Is recovering mobile profile still possible?: 4/20/2020 23:20:26

Alth_
Level 2
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Is recovering mobile profile still possible?: 4/20/2020 23:22:05


JK_3 
Level 60
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If you don't have the login credentials for 'rob', contact Fizzer to see if he can help.

If you do have the credentials, just use them :p

If you forgot the password, but have a email address that is linked with rob, use the forgot password link.

Edited 4/20/2020 23:22:44
Is recovering mobile profile still possible?: 4/20/2020 23:52:17


TBest 
Level 60
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https://www.warzone.com/Contact

For account recover requests, where resetting password is not a solution you should contact Fizzer.


As a hail-mary request would it be possible for someone to connect the unregistered profile with my current account?


Not really sure how the 'shadow' accounts work, but I don't think it's possible to merge accounts. However, it might at least be possible to gain access to the account.
Is recovering mobile profile still possible?: 4/21/2020 00:55:16

rob
Level 46
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Posting from the newly recovered account thanks to Fizzer, thank you to everyone else for your advice!
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