<< Back to General Forum   Search

Posts 1 - 4 of 4   
Did the Android app lose your account?: 5/29/2019 21:19:57

Fizzer 
Level 60

Warzone Creator
Report
Unfortunately, there was a bug with a recent version of the Android Warzone app that caused it to sign you out of your Warzone account.

If this problem affected you, and you have an email/password or Facebook login for your account, you can sign back in and all will be fine. Sorry for the inconvenience.

If this problem affected you and you never established login for your account, please email me at fizzer@warzone.com and I can recover your account for you.

I've already fixed this for everyone who contacted me, and replied to any reviews on the app store with instructions saying to email me, but if you hear if someone else run into this issue please ask them to contact me.

I'm really sorry for the problem, and I'm making sure this will never happen again. This bug happened in version 4.19.1, and as soon as I realized the bug, I fixed it and uploaded 4.19.2. The bad version was only live for a few hours, but if your device auto-updated in that time and you ran the app, it would have signed you out.

I have already taken steps to ensure this can't happen again. There's now an automated test that runs before every release that tests for this case and ensures that sign-in data is preserved between versions.
Did the Android app lose your account?: 5/29/2019 21:21:59


Viking1007
Level 57
Report
Ok, Thanks! Happened to me. I'm in a game where 2 people lost their account and got booted. I'll link games like that if you want? Or the profile link?
Did the Android app lose your account?: 5/30/2019 05:30:44


Rheumakay
Level 58
Report
A cheer for test automation :)
Thanks for making wz better every day!

Edited 5/30/2019 05:31:51
Did the Android app lose your account?: 5/30/2019 22:07:58

TurboTT117 
Level 60
Report
Happend to me too, simply logged in again, good thing you got a measures covered for the future!

Edited 5/30/2019 22:08:17
Posts 1 - 4 of 4