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Some clarifications regarding the QM: 1/13/2018 12:13:09

Razgriz
Level 37
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Sorry guys, I may be dumb, but I don’t understand few things regarding the QM.

First of all: the option “invite me to multi day games” allow you to chose if you want or not multi day games, but what about real-time ones? Is it an opt-out? Checked for multi-day, not checked for real time?

Secondly, I noticed that the system keeps inviting me to QM as soon as I finish one. This is somehow nice, but how do I stop it?
What if I go for 2 weeks on holiday and I don’t want to start any new QM?

Now… wouldn’t be easier to allow us to start a QM every time we want by pressing the button and allow us to chose which type of game (Real Time or Multi Day) we want to start?

In my opinion the QM button should allow to set the type of game you want, the templates you are available to play and then have a button saying “Start a new game now”.

Wouldn’t it be easier?
Some clarifications regarding the QM: 1/13/2018 12:42:46


Platinum
Level 60
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The big green play now button is for the real-time QM.
Just unclick the "invite me to multi-day games" option while your playing a game.
Uservoice the other parts.
Some clarifications regarding the QM: 1/13/2018 13:02:35

Fizzer 
Level 59

Warzone Creator
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First of all: the option “invite me to multi day games” allow you to chose if you want or not multi day games, but what about real-time ones?

Clicking the Play Now button gets you a real-time game. One click = one RT game.

This is somehow nice, but how do I stop it? What if I go for 2 weeks on holiday and I don’t want to start any new QM?

Uncheck the box you mention. Simple as that.

In my opinion the QM button should allow to set the type of game you want, the templates you are available to play and then have a button saying “Start a new game now”.

That's exactly how it works for real-time games.

For multi-day games, allowing games on demand would have a lot of disadvantages over the current system. For one thing, there's a lot of logic that goes into the algorithm to decide who to pair you against. It tries to match you against players to give you an opponent of comparable skill.

If we were to match multi-day games on demand, you're taking away a lot of the flexibility of that algorithm as now it can only match against other players who are eligible for a game at that instant. Even giving the system a 5-10 minute window adds a ton of flexibility and results in better matches.

Further, given that it's common for people to play multiple multi-day games at a time, we certainly don't want to force people to return to the page to manually click to get a new multi-day game all the time if they're cycling through games quickly. That would be cumbersome. So even if such a feature existed, we would still want to allow the "x games at a time" feature. Therefore, given that it's needed anyway, I'm not sure how beneficial the MD-game-on-demand would really be. It would only shave a few minutes off the invite time, and given that you can only play one turn right away anyway, it's not going to speed games up much at all.
Some clarifications regarding the QM: 1/13/2018 13:38:01

Jaymer
Level 57
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Not sure, but I don't think the OP is suggesting that starting a multi-day game should be near instantaneous, just that clicking a button that says "play now" once should only create one game.

Given how often this confusion comes up on the forums, I think it's clear that the current system is not very intuitive. It was confusing for me at first, too. What about having 2 buttons, one that says something like "Play a real time game now" and one that says something like "Join the multi-day game queue." Next to the multi-day button, there can be a check box that says something like "Continue to create more games for me as I finish them." If that box is checked, an option can appear that says "Keep me in ___ games at a time."
Some clarifications regarding the QM: 1/13/2018 15:31:54

Razgriz
Level 37
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THank you very much for the answers.

So… now the system is much more clear and I totally agree with Fizzer opinion.
The system is perfect as it is.

BUT

There is a GRAPHICAL issue here. And in my opinion this is what is causing the confusion.

Few ideas could be to divide the window in sections with a title: a section “Real Time game” with the green button saying “START A REAL TIME GAME NOW”; a section titled “Multi day games” with the number of multi day games you want to join and the tick. Maybe change the tick to a button saying “Continue create multi day games” and switching to “stop creating multi day games” when pressed.

Just few ideas thrown there.

I think the problem is more a comunication problem rather than a technical one.
Some clarifications regarding the QM: 1/13/2018 15:39:57


knyte 
Level 58
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+1 Raz

There's a forum post every few days on this topic because of this exact interface confusing the hell out of people. The UI needs to be adjusted to make it much clearer what actually happens when you click the button or check the checkbox. Right now it mimics the common pattern of "button does something, checkbox modifies what the button does"- which isn't what happens at all.

Maybe even just a {{Join/Leave}} Multi-Day Queue button instead of the checkbox. On its own, a checkbox would be a great way to indicate joining/leaving the multi-day queue, but with the button right next to it QM gets confusing.
Some clarifications regarding the QM: 1/13/2018 19:46:31


ps 
Level 60
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yeah, it's confusing, hope Fizzer will update this soon. i gave a UI suggestion a few feedback threads back on how to improve it to make it more clear.
Some clarifications regarding the QM: 1/13/2018 22:15:48

Fizzer 
Level 59

Warzone Creator
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Yes, I will update it to be clearer.
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