<< Back to Help Forum   Search

Posts 1 - 8 of 8   
Black boxes where the clan logo and map pic is: 5/11/2018 17:36:02


machine-washed bliss
Level 60
Report
I am having Black boxes where the clan logo next to a player's name and the map pic is on the list of games page, i noticed my laptop went a bit weird the same day. is it my laptop dying or is it a weird update or is anyone else having the same issue?
Black boxes where the clan logo and map pic is: 5/11/2018 19:27:31


knyte 
Level 58
Report
Try clearing your browser cache and reloading the page.
Black boxes where the clan logo and map pic is: 5/12/2018 05:22:21


machine-washed bliss
Level 60
Report
Thanks, I tried but it didn't work.

It only happens on unity not on Flash.
Black boxes where the clan logo and map pic is: 5/12/2018 06:26:45


DanWL 
Level 62
Report
What browser and OS are you running? If you've recently installed Windows version 1803 and running Chrome then the issue is likly to be with Chrome not functioning correctly with that version of Windows.
Try using Firefox instead.
Black boxes where the clan logo and map pic is: 5/12/2018 06:29:17


machine-washed bliss
Level 60
Report
I use windows 10 and firefox
Black boxes where the clan logo and map pic is: 5/12/2018 06:39:20


DanWL 
Level 62
Report
Try clearing all storage data (cookies, local storage and cache).

What happens if you use Chrome or Edge?

Edited 5/12/2018 06:41:18
Black boxes where the clan logo and map pic is: 5/12/2018 07:13:22


machine-washed bliss
Level 60
Report
Thanks for replying guys. I cleared everything and the problem remains in firefox. It is fine if I play with Chrome.
Black boxes where the clan logo and map pic is: 5/12/2018 18:15:34


DanWL 
Level 62
Report
You could try uninstalling and reinstalling Firefox if you'd rather play using Firefox. Not sure what's causing this to happen if it wasn't to do with storage.
Posts 1 - 8 of 8